FEATURES

Twelve pieces.
One running shop.

Pick a tab to jump into the part you care about. Every capability lives inside one Linq workspace — no add-ons to glue together, no extra subscriptions.

2% RATE · LOCKED FOR YEAR 1

Built-in card processing.

Tap-to-pay on every phone, in-person card swipes from the truck, automatic receipts. Sign on this year and we lock your rate at 2.00% for the next twelve months — no aggregator middlemen, no surprise reserves.

WEBSITE BUILDER

The site your
customers see first.

Spin up a brand-matched site for your business in minutes — your own domain, your own colors, the same booking section you saw on this page wired straight into your dispatch board.

  • Custom domain + SSL handled for you
  • Drag-and-drop pages: services, areas, gallery, FAQ
  • Mobile-first by default — no separate mobile build
  • Built-in booking section, calendar + form (the same one you saw on this page)
  • Review showcase auto-pulled from Google Business Profile
  • SEO meta + auto-sitemap + schema.org for local search
CALL CENTER

Every call captured.
None lost.

Phone numbers attached to your business that ring through Linq. Every call shows up on the customer record — recorded, transcribed, searchable. Missed calls auto-text the caller a booking link before they reach the next locksmith on Google.

  • Local + toll-free numbers in seconds
  • Inbound routing with caller-ID matching
  • Recorded calls + searchable transcripts
  • Missed-call auto-SMS with one-tap booking link
  • Click-to-call from any customer or job record
  • Live "who's on the line" dashboard for the office
VIO · LIVE AI ASSISTANT

Your 24/7 phone
and inbox brain.

VIO answers calls when you can't, books jobs from voice, replies to common questions over SMS, and drops a clean summary into your inbox. Trained on your business, your services, your pricing — speaks like a real receptionist who knows the shop.

  • Picks up after-hours, weekends, lunch breaks
  • Books jobs by voice — straight onto the dispatch calendar
  • Two-way SMS handler for FAQs and rescheduling
  • Per-business knowledge base (services, hours, area)
  • Daily summary emails — what was asked, what was booked
  • Hand-off to a human at any time with full context
DISPATCH SERVICES

Right tech.
Right window.

A live map of where every truck is, what they're working on, how the day is tracking. Drag a job to reschedule, the assigned tech's phone updates instantly, the customer gets an automatic ETA text.

  • Drag-and-drop calendar with travel-time awareness
  • Live GPS map + route playback for the day
  • Automatic ETA texts to customers — no chasing
  • Skill-based and round-robin assignment
  • Recurring maintenance plans with auto-scheduling
  • Mobile job cards for techs — directions, photos, signature
PAYMENTS · 2% RATE — YEAR ONE

Tap. Charge.
Move on.

Linq's built-in card processing — and a flat 2% rate guaranteed for your first year. Tap-to-pay on the truck, emailed receipts, batched billing for commercial accounts, and an end-of-week payout that lands in your bank account on time.

  • 2% rate, locked for 12 months — beats most aggregators by 80–150 basis points
  • Tap-to-pay on iPhone & Android — no terminal hardware
  • In-person card swipes from any phone or tablet
  • Auto-receipt by SMS or email the moment you charge
  • Batched billing for commercial / insurance accounts
  • Daily QuickBooks & Xero sync of every transaction
  • Honest dispute handling — no buried chargeback fees
INVENTORY MANAGEMENT

Parts on the truck.
Parts on the shelf.

Real-time inventory across the warehouse and every truck. Tag what's used on a job and the count drops automatically. Reorder thresholds trigger purchase orders — no end-of-month guessing, no field calls about missing parts.

  • Per-truck stock counts with live consumption tracking
  • Tag parts to a job — usage deducts automatically
  • Low-stock alerts + auto-generated POs at thresholds
  • Barcode scan from the mobile app for fast receiving
  • Cost-of-goods rolls into job margin reports
  • Inter-truck transfer slips when one tech needs a part
ANALYTICS

Reports your owner
actually reads.

Plain-English dashboards built for the way a field business runs. Source ROI, response time, win rates, revenue per tech — already in the shape you'd want for a Monday morning meeting.

  • Revenue + jobs by source (Google, Yelp, referral, repeat)
  • Tech leaderboards: revenue, jobs, utilization
  • Response-time SLAs with breach alerts
  • Margin and labor reports per job, per category
  • Custom dashboards — drag your own KPI tiles
  • Weekly digests delivered to your inbox automatically
IMPORT

From CRM hell
to live in an hour.

Bring your customers, history, and open work over without losing a record. Most teams are running real jobs in Linq the same day they sign up.

  • Direct CSV import with smart column-mapping
  • QuickBooks Online bridge — customers + invoices in one click
  • ServiceTitan + Housecall Pro one-shot exporters
  • Google Contacts + Sheets pull-in
  • De-duplication preview before anything's written
  • White-glove onboarding call — we drive the import for you
CUSTOMER PORTALS

Customers help
themselves.

Every customer gets a quiet, password-free portal where they can check past jobs, pay an outstanding invoice, or book a follow-up — without picking up the phone.

  • Magic-link sign-in (no passwords to forget)
  • Invoice history with one-tap pay
  • Reschedule appointments in their own time
  • Photo + receipt access for completed visits
  • Quote acceptance + deposit collection
  • Branded with your logo, colors, and contact details
BUSINESS PORTALS

One workspace,
many businesses.

Insurance dispatch partners, sub-contractors, multi-location operators, franchises — each one gets their own scoped view of the data they need. No mixing, no exporting, no Friday-afternoon spreadsheets.

  • Per-partner job feed + status updates
  • Insurance / dealership SLA dashboards
  • Sub-contractor portals with permission scoping
  • Multi-location operator views with rollups
  • Auto-generated monthly statements per partner
  • White-label option for franchise operators
MARKETING

Bring the same
customer back.

The cheapest job is the one you've already done. Linq's marketing engine keeps your customer list warm: review requests, seasonal nudges, dormant re-engagement — all running in the background.

  • Email + SMS campaigns with branded templates
  • Auto review-request after every closed job
  • Customer segments by service, area, last-visit, lifetime value
  • Holiday + seasonal one-click sends
  • Dormant re-engagement: nudge customers who haven't called in 12 months
  • Open + click tracking + attribution into your reporting
EVENTS · TICKETING + GUEST CRM

Sell tickets.
Keep the room.

Linq's events stack handles the full lifecycle: a public portal for ticket sales, a guest list that doubles as a real CRM, and post-show analytics that tell you who came back, who brought friends, and what drove the door.

  • Public event portal with a custom domain or subdomain
  • Ticket purchasing — tiered prices, table holds, comp codes
  • Guest list synced to your customer CRM, not a separate silo
  • Door-side check-in via QR code from the mobile app
  • Post-show analytics: attendance, repeat rate, source ROI, drink/spend tie-in
  • Built-in artist + venue + promoter portals for partners
  • SMS & email reminders the day-of so the room actually fills
PARTNER · POWERED BY LINQ

Therapy Sound — Vancouver's Thursday-night house & techno series at Hello Goodbye and Jail Time — runs ticketing, fan analytics, artist portals and multi-venue scheduling on the Linq events platform. Same code, same dispatch board, white-labeled to their brand. See the full events stack →

Run the whole loop in Linq.

14-day free trial. Importer included. Onboarding call if you want it.